Who We Are

Scroll & Snatch Bargains is a UK-based online retail business operating at scrollandsnatchbargains.co.uk. We are the data controller for the personal information we collect about you.

Contact: info@scrollandsnatchbargains.co.uk

What Information We Collect

When you place an order or create an account, we collect:

• Name and contact details (email address, phone number)
• Delivery and billing address
• Payment information (processed securely via our payment provider – we do not store card details)
• Order history and purchase details
• Communications you send us

When you browse our website, we may also collect technical data such as your IP address, browser type, and pages visited via cookies.

How We Use Your Information

• To process and fulfil your orders, including sending dispatch and delivery updates
• To manage your account and customer relationship
• To respond to your queries and provide customer support
• To comply with our legal obligations
• To improve our website and services
• To send you marketing emails if you have opted in (you can unsubscribe at any time)

Legal Basis for Processing

We process your data under the following legal bases:

• Contract – processing necessary to fulfil your order
• Legal obligation – where we are required to by law
• Legitimate interests – to improve our services and prevent fraud
• Consent – for marketing communications, where you have opted in

Sharing Your Information

We do not sell your personal data. We share it only with trusted third parties necessary to operate our business:

• Payment processors (to handle transactions securely)
• Delivery and logistics providers (to fulfil your order)
• Email service providers (for order confirmations and communications)
• IT and hosting providers (IONOS, WordPress)

All third parties are required to handle your data securely and in accordance with UK data protection law.

Cookies

Our website uses cookies to improve your experience and enable essential functions such as keeping items in your basket. You can control cookie settings through your browser. Some features of our site may not function correctly if cookies are disabled.

How Long We Keep Your Data

We retain your order and account data for up to 7 years to comply with UK tax and accounting requirements. Marketing preferences are retained until you unsubscribe or request deletion.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict how we process your data
• Withdraw consent for marketing at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

To exercise any of these rights, email us at info@scrollandsnatchbargains.co.uk.