Frequently Asked Questions
Everything you need to know about ordering, delivery, returns, and more.
We aim to dispatch orders within 1–3 business days. Once dispatched, standard UK delivery typically takes 2–5 business days depending on your location and the carrier. You will receive a dispatch confirmation email with tracking information.
Once your order is dispatched, you will receive an email with your tracking number and a link to track your parcel. If you haven’t received this within 3 business days of ordering, please check your spam folder or contact us.
Yes – you have 14 days from the date of delivery to return an item. Items must be unused and in original packaging. To start a return, email us at info@scrollandsnatchbargains.co.uk with your order number and reason for return.
Full details are on our Refund & Returns Policy page.
We accept all major credit and debit cards including Visa, Mastercard, and American Express. Payment is processed securely – we do not store your card details.
Please contact us within 7 days of delivery with your order number and a photo of the damage. We will arrange a replacement or full refund as quickly as possible at no cost to you.
Currently we ship to UK addresses only. We hope to expand to international shipping in the future – follow us on social media to stay updated.
We add new products regularly across all our categories. The Deal of the Week is updated every week with a specially priced product. Check back often or sign up to our newsletter to be notified of new arrivals and deals.
Email us at info@scrollandsnatchbargains.co.uk. We respond within 24 hours on business days (Monday–Friday). Please include your order number in all correspondence.
Still have a question? We’re happy to help.
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